MBB SALES Ltd – MBBSALES.COM

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection, GDPR and consumer legislation.

When you shop on this website, we will collect personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, and any search terms that you entered on our website.

We confirm that any personal information which you provide to us (or which is available on public registers) and any user information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

• Processing your orders
• To improve this website and its shopping experience for you
• If you consent, to notify you of products or special offers that may be of interest

You agree that you do not object to us contacting you for any of the above purposes whether, by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When you create a shopping account while ordering online you will be given the option to receive information from MBB SALES Ltd by post or e-mail about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate boxes as you go through the registration process. You may unsubscribe from our contact list at any time by following the unsubscribe link within any of our promotional emails or by contacting us on +44 07816602662 between business hours. We will never pass on your email address or personal information to a third party.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information, we are entitled to do so.

How can you stop the use of your personal data for direct marketing?

There are several ways you can stop direct marketing communications from us:

• Click the ‘unsubscribe’ link in any email communication that we send you. We will then stop any further emails.
• Email us at sales@mbbsales.com  

Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.

Cookies

We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time and to personalise the contents of our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing.

No personally identifiable information is stored in these cookies.

The cookies we use:

Google Analytics

Google Analytics is a commonly used software that allows MBB SALES Ltd to see how well we are doing when helping people shop online. It records information including how you reached the MBB SALES Ltd site, the city and county that you’re browsing from, and what browser you are using. We can then see how people used the MBB SALES Ltd website to purchase from us. Google Analytics is invaluable in helping us improve our service. We never pass any personally identifiable information over to Google.

The Google Analytics cookies start with _ga

Security and third-party data

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable electronic and physical procedures to safeguard and secure the information we collect online. By signing up for the newsletter or submitting enquiries and selecting the checkbox, one consents to their submitted data being collected and stored for these purposes, but possible to remove their info as suited.

We use three third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the current legislation. These third parties are EU-U.S Privacy Shield compliant.

1. Google for analytics and remarketing
2. MailChimp for mailing list subscription and removal

Terms of use

Age of consent
By purchasing products from HOME PAGE you declare that you are 18 years of age or above, or have the legal right to possess adult  products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, HOME PAGE  will not accept your order.

Contract Formation
Orders made through HOME PAGE are subject to acceptance and availability. HOME PAGE may choose at any time to cancel  your order.

No contract will officially exist between yourself and HOME PAGE until your parcel has been despatched.

HOME PAGE provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.

Your credit card is charged in the name of MBB SALES.

Data Protection
HOME PAGE is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.

Privacy Policy
We  may use personal information to provide the services you’ve requested. We will only use this information for auditing, research and analysis to operate and improve our technologies and services, it is never sold or passed on without consent. Our site allows you to  opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point, you can do so by e-mailing us or writing to our address. We use cookies and other technologies only where required for our shopping technology to  work. Your personal information will never be stored in any cookies generated by our systems.

Delivery Security
You will need to sign for your parcel so that we know you have received it. If you are out when they call don’t worry!

You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient to you. Your parcel will be kept for 14 days and if not collected or delivered it will be sent back to us.

If you would like us to re send your order we will regrettably have to charge you. If you would like to cancel your order we will refund you less the shipping costs.

Discount Offers and Voucher Codes
HOME PAGE has the right to end offers at any time. In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes cannot be added together.

Disclaimer
All goods sold through this site are sold as ‘novelty goods.’ The  vendor cannot be held responsible for any injury caused by improper use.

Goods or packaging of goods may differ slightly to those displayed on the website.

Copyright
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without permission.

Acceptance of terms and conditions
Use of this site constitutes your acceptance of these Terms and Conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.